Business Integrity
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The fundamental concept of honesty is what I want to talk about in this piece. Although the internet is a great platform to conduct business, it can be awful and extremely unpleasant for the average user due to the constant influx of spyware, malware, and spam. The immoral behavior of companies employing popups and spam to sell a product astounds me, but it doesn't surprise me. It is not unexpected because those business techniques actually produce results. All of us who have been in this field for some time understand that traffic rules. In my experience, engaging with customers has always resulted in an honest exchange of honesty.
I can look myself in the mirror in the morning and know I made the correct decision, even if it isn't a quick buck. A lifelong client is preferable to a quick transaction to a person I conned into purchasing my product. There are other considerations besides just producing money. It should be about the worth of the product and the service. In the last few years, I've had more work cleaning up computers that have been totally overrun by viruses, trojans, and spam than I have built new systems. I just want to be able to use my computer without worrying about viruses, trojans, and updates is the most common complaint.
Do I gain from dishonest business practices? Yes, I do, after an hour of computer cleanup. Do I give the user my time and attention? I do, for sure! After I finish a cleanup or computer build, I spend an hour to two hours with the client. Does this method cost me money? Yes, I do, but the consumer respects me for it, so they keep coming back. The main issue with conducting business online is that we don't always get to see our clients in person. However, some workarounds will benefit your customer and encourage them to return.
Calling someone to express gratitude for their business doesn't come at a great expense. Sending a thank-you card doesn't come at a high expense. We occasionally seem to forget that email isn't the only form of communication. It isn't always the ideal way to communicate either, given the prevalence of spam. The internet can sometimes feel incredibly impersonal. Every one of us who tries to sell a product or run a business online has ethical challenges. Is there a possibility of giving too much up for too little gain? When we give a customer guidance or tips, we always assume that risk.
Honesty in Business:
I promise that as word spreads, your company will have a core group of clients that respect your service and will recommend it to others. Being a small business is difficult in the competitive chain store retail environment. We can provide service value for the product, but we are unable to give the large chain retailers deep discounts. I implore anyone working in the IT sector to spend a little more time explaining to people the dos and don'ts of web usage. Both your company and the client will gain from it.


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